Privacy policy

Privacy Policy

Effective Date: August 19, 2026

This Privacy Policy describes how POWKOW, LLC collects, uses, and discloses your personal information when you visit or make a purchase from www.powkow.com. We are committed to protecting your privacy and ensuring a transparent e-commerce environment.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the storefront. We refer to this automatically collected information as device information.

We also collect information directly from you when you attempt to make a purchase or make a purchase through the site. This purchase information includes your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Personal Information

We use the purchase information that we collect generally to fulfill any orders placed through the site, which includes processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services based on the preferences you have shared with us.

We use the device information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our site by generating analytics about how our customers browse and interact with the store, and to assess the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information and Third-Party Tracking

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store. We also share your data securely with our logistics partners to facilitate fulfillment through Amazon Multi-Channel Fulfillment and Buy with Prime.

Our store utilizes advanced tracking pixels to optimize our marketing campaigns and monitor store traffic. This includes the TikTok tracking pixel and Meta tracking pixel, which deploy server-side tracking via the Conversions API alongside traditional browser cookies. These tools transmit data regarding customer shopping behavior, such as viewing products or initiating checkout, back to their respective advertising networks to deliver optimized advertising experiences.

4. Data Retention

When you place an order through the site, we will maintain your purchase information for our records unless and until you ask us to delete this information.

5. Governing Law

This policy and any disputes relating to data privacy are governed by the laws of the State of Texas, and any legal actions must be instituted exclusively in the courts located within Austin, Texas.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@powkow.com, by phone at 346-797-0060, or by mail at POWKOW, LLC, 5900 Balcones Dr #31427, Austin, TX 78731.